MY SANTA CLIENT WRITES ABOUT BEING DISAPPOINTED….

HER:
“Where online can i find the other images? I looked at your website bur didnt see a gallery? Yes I was only able to purchase the one image and then the free one, but would like to veiw the remaing images and possibly order more. Thanks.”

ME:
“Your gallery is in the link above. It includes the two poses that you ordered. We never said that we were posting unordered poses or proofs online. We said that you would order your poses and select your package on the day of Santa. You did exactly that. ❤ If you would like to make an appointment to come back in and order from more poses I am happy to schedule you. There will be a $25 fee for the appointment if you come in to look and do not order. Thank you for your understanding. I will help you place an order personally. 🙂 When would you like to come in?”

HER:
“I realize that it was a busy evening, but I did ask specifacly a few times if I would be able to veiw the unordred pictures in an online gallery, becuase on that day I could not afford to purchase more but knew I would want to later, as well as share with the rest of my family in case they wanted to order their own prints. I am a bit dissapointed to find out later otherwise. I love the pictures, you did a fantastic job. When can I expect to recieve the print that I did order and pay for? Thanks.”

Me:
Gosh I can’t even begin to describe how I feel reading this message from you. Yes, it was a busy day. I worked extremely hard to treat all who attended Santa this year to something special. I even opened it up to people like you, people who might not otherwise be able to afford to attend. More than half of the people who came to Santa did not spend any money. They took advantage of the free image that I gave each booking, but they did not see beyond that to order a single print. Thank you for your $25 order. I understand that you did not have more to spend. Your contribution and order helped me pay the staff who helped out. Thank YOU!

I am expecting my print order to arrive today. I will be calling you to schedule a time for your order pick-up. The FREE GIFT DIGITAL IMAGE will be emailed to you. It is 3:37 am and I am up working to ensure that all thirty-two families have the best quality and care. I am glad you love the pictures. Each image that is selected is hand touched. This process takes an exorbitant amount of time so you will need to understand that as much as I like to be a people pleaser I really do not care to invest any more of my time working on Santa pictures that YOU want to share with your friends and family so they MIGHT buy them… Why should they need to buy them if they are already online to share for FREE?

Here’s the thing, if you really want to spend money on pictures I have pictures to sell AND the great news is that I take credit cards! 🙂 #livehappy

Do you want all of your proofs posted online? I CAN HOOK YOU UP WITH THAT!!! There is no need to be disappointed!! 🙂 Nope! You can have exactly what you want for Christmas because Santa is magic and this is the season for giving. Please share this message with your family along with two images that are already available to see online.

Tell your family that for Christmas you would like them to get you Santa pictures. Please have your family give me a call. I will take $100 for a deposit and that entire amount will be applied to your Santa package and order. After your deposit is placed I will create a special online proofing gallery just for them. This option will be available until January. We do not promise to keep unwanted images on file.

Please accept my apology for the confusion. I will be sure to allow my business growth. I will make sure that next years Santa clients are even more informed.

 

My best to you with smiles,

Amber Garibay  360.701.9204

I am looking forward to serving you in the future! I will be calling later today to schedule pick-up and to complete your order 🙂

SANTA PRICING 2015

christmas gif 6

 

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